Frequently Asked Questions
Frequently Asked Questions
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- Is the ServSafe® Manager certification accepted by my local health department?
Answer: Yes. The ServSafe® Certified Manager certification is ANSI-accredited and universally recognized and accepted by all Local Health Departments across Utah (including Salt Lake County, Utah County, Davis County, Weber-Morgan, and statewide) as well as nationwide.
Answer: Yes. The ServSafe® Certified Manager certification is ANSI-accredited and universally recognized and accepted by all Local Health Departments across Utah (including Salt Lake County, Utah County, Davis County, Weber-Morgan, and statewide) as well as nationwide.
2. How long is the ServSafe® Manager certification valid?
2. How long is the ServSafe® Manager certification valid?
Answer: The ServSafe® Food Protection Manager certificate is valid for 5 years from the date of passing the exam.
Answer: The ServSafe® Food Protection Manager certificate is valid for 5 years from the date of passing the exam.
3. What is the passing score for the exam?
3. What is the passing score for the exam?
Answer: You must achieve a score of 70% or higher to pass the official ServSafe® Manager exam and receive your certification.
Answer: You must achieve a score of 70% or higher to pass the official ServSafe® Manager exam and receive your certification.
4. When do I get my official certificate after the exam?
4. When do I get my official certificate after the exam?
Answer: Because we utilize the online proctored exam version, your exam results are processed immediately upon submission. You will receive your official downloadable certificate the same day.
Answer: Because we utilize the online proctored exam version, your exam results are processed immediately upon submission. You will receive your official downloadable certificate the same day.
5. What happens if I don't pass the exam on my first try?
5. What happens if I don't pass the exam on my first try?
Answer: If you do not achieve a passing score, you can schedule a re-test session. ServSafe® allows two re-test attempts within a 30-day window, followed by a 60-day waiting period for subsequent attempts. (Re-test exam voucher fees apply).
Answer: If you do not achieve a passing score, you can schedule a re-test session. ServSafe® allows two re-test attempts within a 30-day window, followed by a 60-day waiting period for subsequent attempts. (Re-test exam voucher fees apply).
6. What do I need to bring on the day of the class?
6. What do I need to bring on the day of the class?
Answer: You will need a valid government-issued photo ID (Driver’s License or Passport) and a laptop or tablet with a power charger for taking the online exam. Wi-Fi access is provided at the venue.
Answer: You will need a valid government-issued photo ID (Driver’s License or Passport) and a laptop or tablet with a power charger for taking the online exam. Wi-Fi access is provided at the venue.
7. Study Materials & Coursebook Options
7. Study Materials & Coursebook Options
ServSafe® Manager Coursebook (9th Edition)
ServSafe® Manager Coursebook (9th Edition)
Comprehensive digital study guides, practice quizzes, and full course review are included with your registration at no extra cost. A physical textbook is completely optional:
Comprehensive digital study guides, practice quizzes, and full course review are included with your registration at no extra cost. A physical textbook is completely optional:
Option 1: Purchase Directly from ServSafe (Ship to Your Door) > Order the official ServSafe® Manager Book 9th Edition directly from ServSafe.com ($54.99 + shipping/tax) to start studying at home right away. (Be sure to select the standalone book without the exam voucher).
Option 2: Add to Your Registration (Handed Out on Class Day) > Add a physical 9th Edition textbook during checkout for +$75. We will handle ordering and have your book waiting for you at the venue on class day.
*Book add-on orders close 10 days prior to the session date to allow for delivery.*
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